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Can I drive my car before my device & app are setup?
Yes, you're insured with us from your cover start date but you must register in the app and pair your device within 14 days of your cover start date....
Last updated: 22/06/2024
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I haven't received my device
If you haven't received your device within 10 days of your cover start date please contact us at help.quotemehappy/contact-form so we can follow up with our delivery provider....
Last updated: 16/10/2024
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I've upgraded my phone do I need to re-register in the app?
Yes, if you get a new smartphone, the Quotemehappy Connect app will need to be downloaded again and re-paired with the device. You will be prompted to do this when your app attempts to connect with yo...
Last updated: 16/10/2024
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How is my driver rating calculated?
Driver ratings are based on the severity and duration of driving events including harsh acceleration, hard braking, speeding over the limit, tight cornering and phone use whilst the car is in motion. ...
Last updated: 16/10/2024
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Where can I find my driver rating?
The Quotemehappy Connect app has a dashboard which contains all of your key driver rating information. This includes your current week rating and recent trip information....
Last updated: 22/06/2024