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How can I get my proof of No claim discount?
You can use our renewal invitation as your proof of No claim discount (NCD) if you're planning to move to another insurer.
Once you've cancelled your policy or your policy has lapsed, you'll be able t...
Last updated: 02/10/2024
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My No claim discount years are different from what I entered on my quote
If you have more or less No claim discount (NCD) years than you stated when you initially set up your policy, you’ll need to upload your proof of NCD to your My account.
We’ll then check to see if thi...
Last updated: 02/10/2024
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I have more than 20+ years No claim discount (NCD)
The maximum No claim discount (NCD) years that we go up to as a company is 20+ years and we’re not able to increase this.
We’re not able to display more than 20+ years NCD on your documents or send yo...
Last updated: 02/10/2024
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Can you extend my deadline to submit my proof of No claim discount (NCD)?
If you’ve received your third reminder to submit your proof of No claim discount (NCD) and you’ve still not got your proof, we can provide you with up to a week’s extension to your deadline for submis...
Last updated: 02/10/2024
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How do I make a claim?
For car insurance claims, click here to register a claim online.
If you are at the side of the road or would prefer to speak someone, you can call our claims team on 0345 030 6944.*
*The cost of calls...
Last updated: 02/10/2024