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What is a good driver rating?
You should aim to have trips and weekly driver ratings in the green or gold categories. Trips categorised as amber or red indicate there are aspects of your driving which require improvement and are u...
Last updated: 13/11/2023
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Why are my trips not being recorded?
If your trips are not recording as expected, we recommend checking the following mobile phone settings:
Is your battery charged above 15%?
Is battery optimisation enabled?
Are you logged into the app...
Last updated: 08/04/2024
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How do I earn reward points?
Points are awarded for each completed seven day week for drivers with a green or gold rating once your app and device have been setup.
You can earn rewards for driving safely. All of your trips will b...
Last updated: 08/04/2024
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Where can I see my points balance?
Your current reward points balance can be found in the 'Rewards' dashboard in the Quotemehappy Connect app....
Last updated: 13/11/2023
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How do I claim points?
Points, if earned will be available to 'Bank' each week in the app. Once available you will have seven days to 'Bank' your points and then will have the life of the policy to redeem them (any points n...
Last updated: 13/11/2023