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How do I know how many red weeks I've had?
We'll let you know if you've had a red week and any previous red weeks in your weekly driver rating email....
Last updated: 12/07/2024
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What will result in my policy being cancelled?
Your insurance may be cancelled if:
you have two consecutive red driver rated weeks or four separate red weeks in a three-month period
you fail to register in the app and connect your device within s...
Last updated: 12/07/2024
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I've had 3 separate driver rating weeks in the red zone, will you cancel my insurance?
Your insurance becomes at risk of cancellation if you have two consecutive red weeks or four separate red weeks in a three-month period. (The three month period starts from when you first register in ...
Last updated: 12/07/2024
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I've received an alert that my insurance may be cancelled?
If our systems report the app is not performing as expected, due to one or more of the scenarios below, your insurance may be cancelled (we will send you reminders prior to this happening). Some examp...
Last updated: 12/07/2024
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How can I change my automatic renewal preference?
Some people forget to renew their car insurance which means they may accidentally drive without insurance which is illegal. To help our customers avoid this problem, we give them the option of buying ...
Last updated: 12/07/2024