We’re doing some planned work on our systems right now. If you’re looking to get a quote please check back on Monday morning. If you need to make a new claim please call us. If you’re an existing customer and you have an urgent service request please visit our help section and send us an email through our contact form. Sorry for any inconvenience.

How can we help you?

We're an online only insurer, which means our customer service support is delivered online. Have a question? Search or browse below.

MOST POPULAR QUESTIONS

Car insurance
Home insurance

Cancellations

How to cancel my policy

No Claim Discount

All about my No Claim Discount

Making changes

How to change your details

Claims

How do I make a claim

My cover

Need help with your cover

Renewing policy

How to renew my policy

Payments

How to make an insurance payment

Logging in

How do I log into My account?

Brexit information

Brexit and my policy

Renewing policy

How to renew my policy

Cancellations

How to cancel my policy

My cover

Need help with your cover

Making changes

How to change your details

Payments

How to make an insurance payment

Claims

How do I make a claim

Logging in

How do I log into My account?

Brexit information

Brexit and my policy

MY ACCOUNT APP

Access your important car and home policy documents on the move.

Get it on Android

Get it on Android

CONTACT US

We're available 24/7 by email and we'll get back to you as soon as we can.

Further help/Contact us

Insurance is arranged by Aviva UK Digital Limited trading as Quotemehappy.com. Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.