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What's a policy excess?
An excess is an insurance term for the sum of money you'll need to pay if you have to make a claim.
You must pay your excess before we can deal with/settle your claim.
Your total policy excess is comp...
Last updated: 13/10/2022
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Am I covered for voluntary driving?
Yes, you have Social, Domestic and Pleasure cover for voluntary driving.
You don't have to tell us that you're participating in voluntary driving.
The only expense you can claim from voluntary driving...
Last updated: 13/10/2022
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Am I covered for caravans and trailers?
Yes, you have third party cover* for a trailer or caravan attached to your insured car
You don't have to pay any additional fee to tow a caravan or trailer
You don't have to tell us that you're towing...
Last updated: 13/10/2022
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What does breakdown cover include?
Breakdown cover, also known as rescue, isn't included as standard, but is an additional cover option you can buy to enhance your cover.
All of our breakdown cover is provided by the RAC.
Unsure if yo...
Last updated: 13/10/2022
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What does Keycare cover include?
Our standard motor cover includes replacement locks cover up to £100 on Essentials or £300 on Plus.
With Keycare we replace all the keys with your fob if they’re lost or stolen, or recover them from i...
Last updated: 22/05/2023