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When will I receive my rewards eGift card?
Once a reward has been redeemed in the app, an email confirmation will come through within 15 minutes and the eGift card can be used straight-away....
Last updated: 05/12/2022
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I need help with my eGift card
If you're unable to use your eGift card or haven't received the email/SMS, please contact us....
Last updated: 13/10/2022
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What is a reward point worth?
1 reward point is worth 1p....
Last updated: 13/10/2022
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I've accidentally sent an e-gift card request to the wrong email address/mobile number. Can I amend it?
Please contact the team at hello@giftcloud.com and they will be able to help you with this request....
Last updated: 13/10/2022
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Can I exchange my eGift card?
Once an eGift card has been selected we are unable to exchange this for a different brand....
Last updated: 13/10/2022