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My proof of NCD doesn't meet the criteria
If you don't have acceptable proof, you can still keep the policy, but you'll need to reduce your NCD to 0 years and this will increase your premium.
To reduce your NCD you just need to:
Log in to yo...
Last updated: 13/10/2022
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List of DVLA licence exchange scheme countries
We only accept proof of No claim discount (NCD) from UK and EU insurers, or from a country that's part of the DVLA licence exchange scheme:
Andorra
Australia
Barbados
British Virgin Islands
Canada
Ca...
Last updated: 13/10/2022
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Can I drive with medical conditions?
We don't place restrictions on when drivers can use their car after a procedure or operation.
We simply ask you to abide by the advice given by your Doctor - if they say you're fit to drive then we're...
Last updated: 13/10/2022
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My vehicle's not showing as insured on the Motor Insurance Database
The common reasons for this error may be one of the following:
There may be a '0' (zero) instead of an 'o' in your registration number or the other way around.
You've recently changed the registratio...
Last updated: 13/10/2022
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What does increased personal accident cover include?
We include personal accident cover for policyholder, partner and named drivers as standard, up to the limit shown in your schedule. You can increase this limit by adding on our increased personal acci...
Last updated: 13/10/2022