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I'm changing my car - do I need a new device?
No, you should remove the device from your car before you sell it and re-apply this securely to your new car within seven days of the date your new car is effective on your insurance....
Last updated: 16/10/2024
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What do I need to do once my policy has been cancelled?
Please notify any permitted drivers of the vehicle removed from cover they are no longer insured to drive such vehicle under this policy.
Details of the vehicle removed from the policy will be passed...
Last updated: 16/10/2024
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How do I cancel my car insurance policy?
We're sad that you're leaving us. Hopefully, we'll be together again in the future.
To cancel, just follow the steps below:
Log into your My account (opens in a new window).
Scroll down to "My polici...
Last updated: 16/10/2024
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What do I do if the policyholder has passed away?
We're very sorry to hear that the policyholder of one of our policies has passed away. Our thoughts are with you and your family. Unfortunately we are not able to amend the policy holder or the main u...
Last updated: 22/06/2024
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I've received a reminder about my driving on a recent trip. Will you cancel my insurance?
We'll send you reminders from time to time if you've unintentionally had a trip which could affect your overall driver rating if it continued - simply so you can focus on improving this next time. We ...
Last updated: 16/10/2024