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When does my eGift card expire?
Please refer to the specific eGift card terms and conditions which can be found under the gift card faceplates. The redemption instructions will also explain which eGift cards can be used in store or ...
Last updated: 22/06/2024
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What if my eGift card is lost or stolen?
You must treat your eGift card as if it were cash - any value on the card cannot be refunded or reissued if it is lost or stolen....
Last updated: 22/06/2024
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Can I use this in-store and online?/How to use your eGift card?
Please refer to the specific eGift card terms and conditions which can be found under the eGift card faceplates. The redemption instructions will also explain which eGift cards can be used in store or...
Last updated: 22/06/2024
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Do I have to spend the whole value of the eGift card in one transaction?
Please refer to the terms and conditions for your chosen eGift card. In the majority of cases any unused balance remains on your card until it is spent or the card expires....
Last updated: 22/06/2024
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My eGift card has expired. What can I do?
Please check the terms and conditions for your eGift card. If you believe your eGift card should still be valid, please contact us at hello@giftcloud.com and we will look into it....
Last updated: 22/06/2024