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Home insurance

  • Can I protect my home insurance No claim discount?
    Belongs to: My cover , Home insurance
    If you've built up your No claim discount (NCD) it's disappointing to lose it if you need to claim. If you have our full 5 years NCD then you will be eligible to protect your discount. Protected NCD f...
    Last updated: 16/10/2024
  • Legal service cover
    Belongs to: My cover , Home insurance
    Our customers have told us that they find legal matters complicated and difficult to understand. As a result we have put together some information which you might find useful in understanding how the ...
    Last updated: 16/10/2024
  • Do I need to increase my valuables cover?
    Belongs to: My cover , Home insurance
    If your valuables are worth more in total than the amount shown on your Policy Schedule or quotation, then you might need to increase the cover for valuables on your policy. You can update this by fol...
    Last updated: 16/10/2024
  • What is pedal cycle cover?
    Belongs to: My cover , Home insurance
    If you have a contents policy, you can choose to add pedal cycle cover to cover any bicycles you own in and away from the home. All household pedal bikes will be covered for theft, accidental loss or ...
    Last updated: 16/10/2024
  • Can you note an interested party on my documents?
    Belongs to: My cover , Home insurance
    To add your mortgage provider to your documents, you’ll just need to: Log in to your My account. Scroll down and find the policy you want to edit, and select "Change policy". On the next page make su...
    Last updated: 16/10/2024