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Is my mobile phone covered under my contents insurance?
We’ll cover your mobile phone as standard under our contents cover for within the home.
If you need cover away from the home, you’ll need to take out personal belongings cover.
If the value of your mo...
Last updated: 19/03/2025
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Are hearing aids covered under my contents cover?
You need to specify all hearing aids as specified items under personal belongings cover.
Please click here to find out how to include additional cover on your policy....
Last updated: 19/03/2025
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Do you cover boilers?
We only cover boilers under our home emergency cover.
You’ll be covered for the failure of your gas boiler and/or central heating system. If we’re not able to repair your boiler, we’ll contribute towa...
Last updated: 19/03/2025
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How will building work affect my home insurance?
Do I need to notify you of any upcoming building work?
You must notify us of any intended alteration to, extension to or renovation of your property. However, you do not need to tell us about internal...
Last updated: 19/03/2025
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Do I need to have a smoke and heat detector installed in my property?
You don't need any specific fire alarm protection under our standard home insurance policies. This includes our customers with home insurance in Scotland, despite the new legislation around home smoke...
Last updated: 19/03/2025