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Will you replace items on a 'new for old' basis?
We will replace items on a ‘new for old’ basis under our standard risks on our contents policies.
This means where possible, we'll replace anything that's lost, stolen or damaged beyond repair with b...
Last updated: 24/09/2021
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Will I be covered for replacement locks if my house keys are lost or stolen?
We will cover replacement locks under both our buildings and contents insurance up to the limit shown on your Policy Schedule. We also cover replacing keys for alarm systems.
For more information on ...
Last updated: 24/09/2021
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Is food in my freezer covered by home insurance?
We will cover food in your freezer as standard in our contents policies up to the limit shown on your Policy Schedule.
We cover spoiled food as a result of a freezer breakdown or an accidental loss o...
Last updated: 24/09/2021
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Does buildings insurance cover accidental damage?
We have two levels of accidental damage under available as optional extras under our products:
Limited accidental damage cover insures you against accidental damage to underground pipes and cables, f...
Last updated: 24/09/2021
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Do you insure let properties or holiday homes?
Unfortunately we don’t currently offer to cover any home where you are not the main proprietor.
However, if you are renting a property and you are the main proprietor we may be able to offer you cont...
Last updated: 24/09/2021