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What is home emergency cover?
Under this cover, we'll help arrange a reliable tradesman to sort out emergency repairs - normally the same day, and repairs are guaranteed for a minimum of 3 months.
We cover repairs up to your poli...
Last updated: 24/09/2021
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Am I covered for damage caused by DIY?
If you’ve taken out our extra accidental damage cover then we’ll cover you for any accidental damage that occurs during your DIY.
This only covers amateur DIY like decorating, changing a tap washer o...
Last updated: 24/09/2021
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Who is liable for buildings insurance claims?
Normally it's the owner. As well as covering you for your liability as owner, we'll also cover you for claims under the 'Defective premises act.'
Let's use an example. If you carry out work/alteratio...
Last updated: 24/09/2021
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Does home insurance cover aerials and satellite dishes?
We’ll cover aerials and satellite dishes as standard in both our buildings and contents policies.
You can claim for damage caused by the aerial (for example, if it fell down) under your buildings and...
Last updated: 24/09/2021
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I want to make a home insurance claim
For home insurance claims, dial: 0345 030 6944**The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually includ...
Last updated: 10/01/2022