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Do you charge a cancellation fee if I cancel my policy?
As well as charging you for the time you've been covered, we charge the following cancellation fees to cover the administrative cost of providing the policy:
There is no fee for cancelling within the...
Last updated: 24/09/2021
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What do I do if the policyholder has passed away?
We're very sorry to hear that the policyholder of one of our policies has passed away. Our thoughts are with you and your family. Unfortunately we are not able to amend the policy holder on Quotemeha...
Last updated: 24/09/2021
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What does 'business use' mean?
We define it as using your home for business purposes, like child-minding from home. We will only cover you if your business is clerical and nobody visits your home in relation to your work.
Business...
Last updated: 24/09/2021
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Will I receive Fatal Injury benefit?
Yes. If an intruder or a fire at your home seriously injures a member of your household and they die within three months of the incident we will pay up to the limit shown on your Policy Schedule.
You...
Last updated: 24/09/2021
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Do you offer cover for religious festivals and wedding gifts?
Yes – this is covered under our Essentials Plus and Premier contents policies under our standard risks.
Celebrations usually mean presents and extra food and drink which increase the value of your ho...
Last updated: 24/09/2021