How can we help you?

Car insurance

  • How do I make a glass claim?
    Belongs to: Claims , Car insurance
    If your windscreen, door glass or rear windows are damaged and you need to make a glass claim you can do so by clicking here. Alternatively you can call our claims line on 0345 030 6944 and select the...
    Last updated: 23/04/2021
  • My car’s been written off after a claim. What do I do next?
    Belongs to: Claims , Car insurance
    If your vehicle has been declared a total loss after a claim, you have two options. If you’re replacing the vehicle following the accident, you can change your car via your My account. Please click he...
    Last updated: 23/04/2021
  • What does legal services cover include?
    Belongs to: My cover , Car insurance
    Legal services cover provides expert legal support when you need it most: If you're involved in a motor accident which isn't your fault, we'll cover up to £100,000 legal costs for a lawyer to pursue ...
    Last updated: 23/04/2021
  • Which policy documents can I view online?
    Belongs to: My cover , Car insurance
    You can view a PDF of all your policy documents online in your My account. There you'll find your: Car insurance certificate Car policy booklet (and breakdown policy booklet if you bought breakdown c...
    Last updated: 23/04/2021
  • Multicar discount
    Belongs to: My cover , Car insurance
    What you'll save £40 off the second car's premium immediately, at the point of purchase and £20 off each policy's premium at renewal. Who's eligible? You have a car insurance policy and you insure ...
    Last updated: 23/04/2021