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Home insurance

  • Do you cover boilers?
    Belongs to: My cover , Home insurance
    We only cover boilers under our home emergency cover. You’ll be covered for the failure of your gas boiler and/or central heating system. If we’re not able to repair your boiler, we’ll contribute tow...
    Last updated: 24/09/2021
  • The Flood Re scheme
    Belongs to: My cover , Home insurance
    Help for flooded homes Traditionally, it hasn’t always been easy accessing affordable home insurance if you live in an area at high risk of flooding. Flood Re is a scheme set up between the governme...
    Last updated: 24/09/2021
  • How will building work affect my home insurance?
    Belongs to: My cover , Home insurance
    Do I need to notify you of any upcoming building work? You must notify us of any intended alteration to, extension to or renovation of your property. However, you do not need to tell us about interna...
    Last updated: 24/09/2021
  • Do I need to have a smoke and heat detector installed in my property?
    Belongs to: My cover , Home insurance
    You don't need any specific fire alarm protection under our standard home insurance policies. This includes our customers with home insurance in Scotland, despite the new legislation around home smoke...
    Last updated: 17/02/2022
  • What changes can I make online?
    You can use My account to easily change most of your details. You can make the following changes online: View your quotes Edit Contents Edit property details Change your address View your claims View...
    Last updated: 03/12/2021