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Can you note an interested party on my documents?
To add your mortgage provider to your documents, you’ll just need to:
Log in to your My account.
Scroll down and find the policy you want to edit, and select "Change policy".
On the next page make su...
Last updated: 16/10/2024
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Is my mobile phone covered under my contents insurance?
We’ll cover your mobile phone as standard under our contents cover for within the home.
If you need cover away from the home, you’ll need to take out personal belongings cover.
If the value of your mo...
Last updated: 16/10/2024
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Are hearing aids covered under my contents cover?
You need to specify all hearing aids as specified items under personal belongings cover.
Please click here to find out how to include additional cover on your policy....
Last updated: 16/10/2024
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Do you cover boilers?
We only cover boilers under our home emergency cover.
You’ll be covered for the failure of your gas boiler and/or central heating system. If we’re not able to repair your boiler, we’ll contribute towa...
Last updated: 16/10/2024
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How will building work affect my home insurance?
Do I need to notify you of any upcoming building work?
You must notify us of any intended alteration to, extension to or renovation of your property. However, you do not need to tell us about internal...
Last updated: 16/10/2024