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Do you give a No claim discount?
We give No claim discount (NCD) up to a maximum of 5 years based on your claim history.
We don’t need to see your proof of NCD for your home insurance policy, and we don’t issue a proof of NCD once yo...
Last updated: 12/07/2024
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Can I protect my home insurance No claim discount?
If you've built up your No claim discount (NCD) it's disappointing to lose it if you need to claim. If you have our full 5 years NCD then you will be eligible to protect your discount.
Protected NCD f...
Last updated: 12/07/2024
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Legal service cover
Our customers have told us that they find legal matters complicated and difficult to understand. As a result we have put together some information which you might find useful in understanding how the ...
Last updated: 12/07/2024
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Do I need to increase my valuables cover?
If your valuables are worth more in total than the amount shown on your Policy Schedule or quotation, then you might need to increase the cover for valuables on your policy.
You can update this by fol...
Last updated: 12/07/2024
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What is pedal cycle cover?
If you have a contents policy, you can choose to add pedal cycle cover to cover any bicycles you own in and away from the home.
All household pedal bikes will be covered for theft, accidental loss or ...
Last updated: 12/07/2024