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I have a mortgage. Do I need critical illness cover?
You don’t have to buy a critical illness policy when you take out a mortgage, although our Critical Illness Policy could provide a lump sum payment that could help cover any mortgage repayments if you...
Last updated: 20/01/2026
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Why would I want to put my life insurance cover into trust?
If your life insurance policy is in a suitable trust, any life cover payout should go to the people you choose. It could also help protect the payout from Inheritance Tax.If you’re considering a trust...
Last updated: 20/01/2026
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How do I change my buildings or contents cover?
Log in to your My account.
Scroll down to "My policies" section.
Find the home insurance policy you wish to change and select "Change policy".
On the next page make sure you enter the date you want th...
Last updated: 20/01/2026
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Other than the EU, which countries does my car insurance cover me to drive in?
Beyond the borders of the EU, our Car Insurance cover is limited to: Iceland, Liechtenstein, Norway, Bosnia & Herzegovina, Andorra, Serbia, Switzerland, and the British Overseas Territory of Gibraltar...
Last updated: 20/01/2026
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Which policy documents can I view online?
You can view a PDF of all your policy documents online in your My account. There you'll find your:
Car insurance certificate
Car policy booklet (and breakdown policy booklet if you bought breakdown c...
Last updated: 20/01/2026