-
How do I add a claim or conviction?
Log in to your My account (opens in a new window).
Scroll down to "My policies" section.
Find the car insurance policy you wish to change and select "Change policy".
On the next page make sure you ent...
Last updated: 16/10/2024
-
How do I update my contact information?
Log into your My account (opens in a new window).
Select the "My details" tab at the top of the page.
Update any of your contact details as required.
Remember, as an online only insurer we send all c...
Last updated: 16/10/2024
-
How do I change my address?
Log into your My account (opens in a new window).
Scroll down to "My policies" section.
Find the car insurance policy you wish to change and select "Change policy".
On the next page make sure you ente...
Last updated: 16/10/2024
-
Can I change the policy holder?
Unfortunately we don’t provide the option for you to change the policy holder on your cover.
You might need to cancel your policy and take out a new one with the correct details.
Click here to view ou...
Last updated: 16/10/2024
-
I’ve sold my car and I’m not sure when I’ll get a new one. What can I do?
We don’t offer the facility to suspend or freeze a policy – so you have two options.
If you’re looking to purchase a new car within 14 days of selling your vehicle, you can keep your policy active an...
Last updated: 16/10/2024