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Can I use my smartphone while driving if I'm not moving?
If your vehicle is stationary and your engine is still running, or in 'start-stop' mode, then you should not be using your phone. Before taking any calls you should park your car and switch off the en...
Last updated: 20/01/2026
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Can you also provide me with an International Driving Permit (IDP)?
The government provides IDPs and you should be able to get one from the Post Office. We won’t be able to issue them to our customers....
Last updated: 20/01/2026
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Multicar discount
What you'll save
£20 off the second car's premium immediately, at the point of purchase and
£20 off each policy's premium at renewal.
Who's eligible?
You have a car insurance policy and you insure ...
Last updated: 20/01/2026
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If I have an accident in my car will my driving data be used in the claims process?
If you're involved in an accident, your data will be made available to our Claims Team to clarify any aspects of a claim. This is particularly important in defending any claim made against your insura...
Last updated: 20/01/2026
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How do I make a claim?
For car insurance claims, click here to register a claim online.
If you are at the side of the road or would prefer to speak someone, you can call our claims team on 0345 030 6944.*
*The cost of calls...
Last updated: 20/01/2026