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How do I tell you about a death?
Your cover is provided by and administered by Aviva Life & Pensions UK Limited and their experienced claim handlers will help you through the process.If a loved one held a life insurance policy an...
Last updated: 20/01/2026
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What’s an interim death certificate, and can you accept this?
Your cover is provided by and administered by Aviva Life & Pensions UK Limited and their experienced claim handlers will help you through the process.You may get an interim death certificate if th...
Last updated: 20/01/2026
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Do you need to see original documents for a death claim?
Your cover is provided by and administered by Aviva Life & Pensions UK Limited and their experienced claim handlers will help you through the process.They will need to see the original death certi...
Last updated: 20/01/2026
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Can I make a critical illness claim over the phone?
Yes. Your cover is provided by and administered by Aviva Life & Pensions UK Limited and their experienced claim handlers will help you through the process. You can make a claim over the phone by c...
Last updated: 20/01/2026
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How do I make a glass claim?
Essentials does not include any cover for glass only claims – this means there is no cover should you have any damage to your car that only affects your windscreen, windows or sunroof glass. However, ...
Last updated: 20/01/2026