-
How do I renew my policy?
You can renew your policy from 28 days before your renewal date. You can access your renewal in two ways:
Email
We'll send a renewal invite e-mail to you with your policy details and premium for the c...
Last updated: 16/10/2024
-
If I decide not to renew my policy, what do I need to do?
You can find your expiry date in the My policies section of your My account or on your home policy schedule. We'll send you a renewal e-mail 28 days before your renewal date. The renewal will also be ...
Last updated: 16/10/2024
-
How can I check if my policy is on auto-renewal?
You can check to see if your policy is on auto-renewal by simply logging into your My Account and then scroll down to the "My policies" section.
If you paid yearly for your policy using a Maestro card...
Last updated: 16/10/2024
-
How do I pay for my renewal?
If your policy is set to auto-renewal, then we'll renew your policy at your policy expiry date using the payment details that you used to purchase your policy. However, if you don't want to use the sa...
Last updated: 16/10/2024
-
How can I change my automatic renewal preference?
Some people forget to renew their home insurance which means they may accidentally be without cover. To help our customers avoid this problem, we give them the option of buying our home insurance poli...
Last updated: 16/10/2024