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What do you accept as proof of No claim discount?
If we've not been able to automatically validate your No claim discount (NCD), you'll need to upload a copy of your proof to your My account.
Your proof of No claim discount (NCD) is provided on the r...
Last updated: 16/10/2024
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How do I upload my proof of No claim discount (NCD)?
We may have already automatically verified your NCD in which case you won’t need to upload proof.
You will have a notification in your My account advising whether we have already automatically validat...
Last updated: 16/10/2024
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How can I get my proof of No claim discount?
You can use our renewal invitation as your proof of No claim discount (NCD) if you're planning to move to another insurer.
Once you've cancelled your policy or your policy has lapsed, you'll be able t...
Last updated: 16/10/2024
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My No claim discount years are different from what I entered on my quote
If you have more or less No claim discount (NCD) years than you stated when you initially set up your policy, you’ll need to upload your proof of NCD to your My account.
We’ll then check to see if thi...
Last updated: 16/10/2024
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Can you extend my deadline to submit my proof of No claim discount (NCD)?
If you’ve received your third reminder to submit your proof of No claim discount (NCD) and you’ve still not got your proof, we can provide you with up to a week’s extension to your deadline for submis...
Last updated: 16/10/2024