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How do I make a claim?
For car insurance claims, click here to register a claim online.
If you are at the side of the road or would prefer to speak someone, you can call our claims team on 0345 030 6944.*
*The cost of calls...
Last updated: 20/01/2026
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What is a connected car insurance policy?
Connected car insurance uses telematics technology to monitor and reward safe driving. By monitoring your speed, braking, acceleration, cornering, travel routes and phone use through the app, we rewar...
Last updated: 20/01/2026
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What does a green or gold driver rating mean?
If you have a Green or Gold trip or rating week you are in in our safe driving categories and will benefit from reward points for your driving. The better you driver the more points you can earn, as w...
Last updated: 20/01/2026
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Do you offer new car replacement?
We include new car replacement as standard with your policy.
We’ll replace your car with a new car of the same make and model (where available) from within 12 months of you buying your car from new, i...
Last updated: 20/01/2026
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If I'm a passenger in my car, does this trip affect my driver rating?
Yes, where you are in your car with your smartphone and someone else is driving, it's important that you make the driver aware that their driving will contribute to your driver rating....
Last updated: 20/01/2026