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How do I redeem my points for a reward?
Any rewards earned will appear in the app and must be 'Banked'. Once they are 'Banked' you can go to the 'Rewards' section of the app to choose how to 'Redeem' your rewards....
Last updated: 22/06/2024
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Where can I spend my reward points?
Once reward points have been earned and banked they can be spent on a wide range of high street retailers. Once chosen and 'redeemed' you will receive an eGift card via email or SMS....
Last updated: 22/06/2024
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Why can't I redeem my points?
If your available points value are below the minimum redemption value for the selected rewards partner you will be unable to redeem them until they meet the minimum level....
Last updated: 16/10/2024
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When will I receive my rewards eGift card?
Once a reward has been redeemed in the app, an email confirmation will come through within 15 minutes and the eGift card can be used straight-away....
Last updated: 22/06/2024
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I need help with my eGift card
If you're unable to use your eGift card or haven't received the email/SMS, please contact us....
Last updated: 22/06/2024