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How can I change my payment details?
To change your payment details at renewal, simply:
Log-in to My account or select the Amend and Renew button on your invite.
Scroll down to "My policies" section.
Find the home insurance policy y...
Last updated: 14/08/2018
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Important information about credit.
If you've any quesitons about credit, click to view the Important Information about credit....
Last updated: 13/08/2018
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You’ve collected a payment after my policy’s been cancelled
We’re sorry that a payment has been collected after you’ve cancelled your policy.
When you cancel your policy we may be in the process of applying for a payment already. This might mean that we proce...
Last updated: 07/08/2017
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I’ve missed a payment but there’s no option to pay my outstanding balance in My account. What do I do?
Usually this means that we’re already in the process of reapplying for your missed payment.
You can double check if this is the case by taking a look at your default notice email, or by checking the ...
Last updated: 07/08/2017
