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What's a policy excess?
An excess is an insurance term for the sum of money you'll need to pay if you have to make a claim.
You must pay your excess before we can deal with/settle your claim.
Your total policy excess is comp...
Last updated: 20/01/2026
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Legal service cover
Our customers have told us that they find legal matters complicated and difficult to understand. As a result we have put together some information which you might find useful in understanding how the ...
Last updated: 20/01/2026
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How do I cancel my car insurance policy?
We're sad that you're leaving us. Hopefully, we'll be together again in the future.
To cancel, just follow the steps below:
Log into your My account (opens in a new window).
Scroll down to "My polici...
Last updated: 20/01/2026