How can we help you?
Categories: Payments , Home insurance

Can I change my payment details?

  • You can change the account or card you use to make a payment.
  • You cannot change your Direct Debit date.
  • You can change whether you pay by monthly Direct Debit or annually at renewal.

To update your credit/debit card or the account you use to pay for your monthly Direct Debits, just follow the steps below:

  • Log into your My account (opens in a new window).
  • Scroll down to "My policies" section.
  • Find the home insurance policy you wish to change and select "Change policy".
  • Select the option to "Change payment details".
  • Enter the date you would like the change to take effect.
  • Enter the new details and confirm your changes.


If this article wasn't useful try searching again:
Email is required!
Not valid email!
Something went wrong, please try again!
Email sent! Please allow a few minutes for the email to appear in your inbox.