We cannot cover properties which have previously suffered subsidence, heave or landslip damage. We would recommend sticking with your existing insurer if you've ever suffered from subsidence.
If you claim from us for subsidence, we'll process the claim normally and it won't always affect future premiums (except losing your No claim discount (NCD)). Normally we would continue cover for the new purchase should the policyholder sell the property.
If you’d like to find out your excess for a subsidence claim, or require more information on limits and exclusions, please check your Home Insurance Policy or Policy Schedule, which you can download in the Documents section of your My account.