How can we help you?

How do I change my car details?

  • Log into your My account (opens in a new window).
  • Scroll down to "My policies" section.
  • Find the car insurance policy you wish to change and select "Change Policy".
  • On the next page make sure you enter the date you want the change to take place (Note: on the day you select to change to your new car we will cover you for the full day on your old and your new car).*
  • Click on the "Change car details and usage" link.
  • You do not need a cover note from your insurer when changing your car.

*You will still be insured on your old car until 23:59 on the day you've selected the change to your policy to take place. We will cover your old and your new car at the same time on this day to give you peace of mind.


If you have purchased a brand new car, and this isn’t recognised automatically by our system, just scroll down the page and you’ll be able to enter the vehicle details manually.

If you’re not able to manually enter the new details, please allow up to five working days for our system to update with the new information from the DVLA. You should then be able to change your car over.

Unfortunately we can't cover the following:

  • Vehicles over 17 years old.
  • Vehicles worth £70k or more.
  • Significant modifications (other than optional extras fitted by manufacturer or dealer as new and declared in the car value, and those solely made in respect of a disability).
If this article wasn't useful try searching again:
Couldn't find the answer you were looking for?
Contact us
Email is required!
Not valid email!
Something went wrong, please try again!
Email sent! Please allow a few minutes for the email to appear in your inbox.
Insurance is arranged by Aviva UK Digital Limited trading as Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.