How do I add a claim or conviction?

• Log in to your My account (opens in a new window).
• Scroll down to "My policies" section.
• Find the car insurance policy you wish to change and select "Change policy".
• On the next page make sure you enter the date you want the change to take place.
• Then choose "Change driver" and select the driver details you need to update with the claim or conviction.

If you've had a claim/conviction since the policy start date you don't need to add this on until your renewal.

Once you receive your renewal invitation you will need to add on the claim/conviction by following the steps below to amend your renewal:

• Log into your My account (opens in a new window).
• In "Notification" section click on the "Amend and renew" link.

Please note that any changes to your policy may affect your premium.