Your device should be delivered within 10 days of your cover start date (if you bought your insurance on a weekend this may take a day or two longer).
Before attaching your device, ensure the area where your device is to be attached is clean and free of any dust or grease. Peel off the sticky backing from the flat side of the device. Remove the plastic strip from the top of the device to activate the battery, the light should turn green at this point. Attach the flat sticky side to to the top of the windscreen in the area by the rear view mirror. It must ONLY touch the windscreen glass and the device must be mounted so it's not in the driver's line of sight.
We recommend attaching the device just before pairing it with the app. This will ensure the device is awake when you're doing the pairing. If your device was installed previously, you might need to start the car for the device to detect motion and wake up.