How can we help you?

What changes can I make online?

You can use My account to change most of your details - this is free and easy.

You can make the following changes online:

  • View your quotes
  • Edit Contents
  • Edit property details
  • Change your address
  • View your claims
  • View your policy documents
  • View your account statement
  • Edit your personal details
  • Add a joint policyholder
  • Edit cover/add cover options
  • Edit payment details
  • Cancel your policy

There are a few changes you can't do online, though. Please contact us here if you want to:

  • Change policyholder's or additional policyholder's dates of birth
  • Change No claim discount
  • Remove claims (you can add a claim via My account)
  • Remove a joint policyholder

We reserve the right to apply an administration charge of up to £30 (plus Insurance Premium Tax at the appropriate rate where applicable) for any adjustments you ask us to make to your policy, other than those mentioned above.

 

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Insurance is arranged by Aviva UK Digital Limited trading as Quotemehappy.com. Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.