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Categories: My cover , Home insurance

Will you replace items on a 'new for old' basis?

We will replace items on a ‘new for old’ basis under our standard risks on our contents policies.

This means where possible, we'll replace anything that's lost, stolen or damaged beyond repair with brand new items of the same specification - or pay an equivalent amount. This excludes clothes and linen.

For more information on limits and exclusions, please check your Home Insurance Policy or Policy Schedule, which you can download in the Documents section of your My account.

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