I want to make a home insurance claim

For home insurance claims, dial: 0345 030 6944*

*The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.

Please note, our claims team can only help you with claims related questions.

You’ll need the following to hand:

• Your policy number
• Specifics about what happened and the damage or loss to your property
• Reference numbers from the police, as you need to tell them about any loss, theft or malicious damage to your insured property.