How can we help you?

Can I change my payment details?

  • You can change the account or card you use to make a payment.
  • You cannot change your Direct Debit date.
  • You cannot switch from Direct Debit to single payment and vice versa until renewal.

To update your credit/debit card or the account you use to pay for your monthly Direct Debits, just follow the steps below:

To update your credit/debit card, or the account you use to pay for your monthly Direct Debits, just follow the steps below:

  • Log into your My account (opens in a new window).
  • Scroll down to "My policies" section.
  • Find the car insurance policy you wish to change and select "Change policy".
  • Select the option to "Change payment details".
  • Enter the date you would like the change to take effect.
  • Enter the new details and confirm your changes.

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Insurance is arranged by Aviva UK Digital Limited trading as Quotemehappy.com. Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.