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What do you accept as proof of No claim discount?
If we've not been able to automatically validate your No claim discount (NCD), you'll need to upload a copy of your proof to your My account.
Your proof of No claim discount (NCD) is provided on the r...
Last updated: 08/04/2024
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How do I upload my proof of No claim discount (NCD)?
We may have already automatically verified your NCD in which case you won’t need to upload proof.
You will have a notification in your My account advising whether we have already automatically validat...
Last updated: 08/04/2024
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How can I get my proof of No claim discount?
You can use our renewal invitation as your proof of No claim discount (NCD) if you're planning to move to another insurer.
Once you've cancelled your policy or your policy has lapsed, you'll be able t...
Last updated: 08/04/2024
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My No claim discount years are different from what I entered on my quote
If you have more or less No claim discount (NCD) years than you stated when you initially set up your policy, you’ll need to upload your proof of NCD to your My account.
We’ll then check to see if thi...
Last updated: 08/04/2024
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I have more than 20+ years No claim discount (NCD)
The maximum No claim discount (NCD) years that we go up to as a company is 20+ years and we’re not able to increase this.
We’re not able to display more than 20+ years NCD on your documents or send yo...
Last updated: 08/04/2024